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Tenant Handbook

Suspicious Packages

If you see or receive a suspicious package, note the following: 

  • Do not touch the package. It may trigger a detonation. A suspicious package may have the following characteristics:
    • Odd shape, size, wrapping color
    • Stains on the wrapper (particularly oil stains)
    • Odors
    • Bulges
    • Unbalanced or excessive weight
    • Any sound (particularly ticking or buzzing)
    • Wires, tin foil or strings protruding
    • Excessive postage
    • An unattended package that has remained in the same place for a period of time 
  • Do not accept the contents of any container as bona fide simply because it was delivered in a routine manner. 
  • Do not assume that the container marking and/or appearance is the sole evidence of its content, identification or legitimacy. 
  • Be aware of packages with incorrect titles or those marked “Confidential” or “Personal”. 
  • Do not open any suspicious package. Do not cut any cord, rope or wire on a suspicious package. 

Report the situation to the Management Office immediately.  Before calling the police, Management personnel will attempt to find out if the suspicious package belongs to any one of the tenants or visitors in the building.

Evacuate and cordon off the immediate area to prevent inadvertent exposure to danger.  Vibrations from movement near the item may cause an explosion or a timing mechanism may be set to activate the device within minutes of placement.

The Management Office will determine if it is appropriate to call the authorities based on the circumstances.